Brian Young has owned Home Painters Toronto for 28 years, but it took him almost 20 years to come to terms with getting off of cold calling and into online marketing. In fact, it took a literal punch to the face to get him to question the way he was running his business. Brian chats with Scott and director of content Carey Ballard about hitting bottom, making it through the Great Recession, and winning the Small Business ICON award in 2015.