Have you ever wondered how to measure your CRM efforts?

If you're a small business owner, chances are that you don't have the time or resources to hire an in-house marketing team. You probably wear many hats and juggle multiple responsibilities at once.

That's why we created EngageBay – to help busy entrepreneurs like yourself with all of your digital marketing needs. We want to make it easy for you by providing everything from social media management and email campaigns to website design and SEO services.

Our goal is simple – we want our clients to be successful online so they can focus on what matters most (running their businesses).

In this blog post, we will tell you what fundamental CRM metrics you should be measuring as a small business owner and how these metrics can impact your bottom line.

By following these hacks, not only will you enhance customer engagement but you will also see a great sales conversion rate!