Episode 14 Linda Goldstein, Executive VP, Customer Experience & Marketing at CSAA Insurance Group
Associated with
Spike Jones Spike Jones
Catherine Post Calvert Catherine Post Calvert
Linda Goldstein Linda Goldstein
34 min read
Episode 14 Linda Goldstein, Executive VP, Customer Experience & Marketing at CSAA Insurance Group

When tragedy strikes, people tend to spiral into anxiety and be overwhelmed-that's human nature. But, what if there was a way to ease that burden? It comes down to humanizing the process of filing claims, and insurance companies have a sizable impact on what that experience will look like for all involved. This is what we discuss with Linda Goldstein, Chief Marketing Officer at CSAA Insurance Group.