The Hidden Impact of Customer Support
Associated with
Bolaji Oyejide Bolaji Oyejide
Erica Ayotte Favorito Erica Ayotte Favorito
1 min read
The Hidden Impact of Customer Support
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The relationship between customers and customer support professionals may go unnoticed, but its impact can make or break a business.
Erika Favorito is the VP of Customer Success & Support at Privy, an e-commerce marketing platform geared towards helping online brands grow. At Privy, Erika's focus is to set the overall vision and strategic plan for both the Customer Success and Support organizations by creating positive customer experiences, driving product adoption, and creating growth opportunities for b

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