Internet Message Access Protocol (IMAP) is a protocol for email retrieval and storage. It is
an Application Layer Internet protocol that allows an email-client to access email on a
remote mail-server.
Agile CRM's IMAP integration lets you see all your email interaction with the CRM
contacts, from your email client, right from the CRM dashboard. You never have to go
through the long, painstaking method of reviewing your interaction with each CRM
contact email, in your mailbox.
Here's a detailed setup description of Agile's IMAP integration: