I've been amazed by how resilient and resourceful retailers have been over the past few years. At the start of the pandemic, for instance, in-store shopping plummeted in many retail sectors. 2020 saw a record number of net store closures, with nearly 5,500 more stores shuttering their doors than opening. The flip side of that? Ecommerce flourished with sales jumping 32% from the previous year – nearly double the growth of any year in at least a decade.