Recently, we had the opportunity to chat with Charles Chamberlain, Director of IT at Srixon/Cleveland Golf, a golfing equipment manufacturer. Chamberlain has been with this growing small-to-medium business (SMB) for over 32 years and recently led the implementation of a new Supply Chain Management (SCM) Cloud solution. Srixon/Cleveland Golf's golf ball has won more than 600 golf tournaments and their current tour players include a plethora of high-ranking golf professionals.
During their search for a new SCM system that could provide accurate delivery data to customers, they initially considered building their own solution. Ultimately, they decided that a move to the cloud was the right choice to make. Read on to learn more about how the right SCM Cloud helped this small-to-medium business exceed their customer experience goals.