Posted Mar 17, 2022
•
5 min read
Shopping malls in the New Normal: Adaptation, Customers and Employees
Since the COVID-19 epidemic outbreak in 2020, shopping habits have changed drastically. The epidemic ushered in a rapid, albeit erratic, shift in buying patterns, both online and in-store, and brick and mortar shops were forced to accept the fact that adaptability was critical to their survival.
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