Do You Need to Worry About the Employee Experience Gap?
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Olivia Gochnour Olivia Gochnour
5 min read
Do You Need to Worry About the Employee Experience Gap?

Your employees are your most valuable asset-they connect your customers with your products and services, maintain customer satisfaction, and ensure the day-to-day operations of your company. Their experience with your organization is integral to keeping them with you for the long-run.

But sometimes, there's a disconnect between what you perceive as your employees' experience and what they actually experience themselves, called an employee experience gap. Is this cause for concern? Keep reading to learn potential problems that may arise because of this gap and how you can bridge the gap.

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