357: Everybody Needs A Journey Atlas
Associated with
Joana de Quintanilha Joana de Quintanilha
3 min read
357: Everybody Needs A Journey Atlas

A journey atlas (also known as a catalog of journeys) helps companies establish and sustain a shared customer-centric language across silos. It creates a strategic, bird's-eye view of what matters to customers to help companies prioritize, assign responsibility, collaborate, and find shared value across journeys.