How Elsevier built an award-winning in-product help center for its users

Product Analytics / Pendo.io / Case Studies

How Elsevier built an award-winning in-product help center for its users

Associated with

Tommy Rahardjo

Posted Mar 17, 2023 • 3 min read

How Elsevier built an award-winning in-product help center for its users

Learn about how Elsevier used Pendo to build a best-in-class support solution that lives within its products.

Other content from Pendo.io

The playbook for AI-enhanced product management

eBook

The playbook for AI-enhanced product management

How traditional enterprises are becoming more like tech companies - Europe 2023

Report

How traditional enterprises are becoming more like tech companies - Europe 2023

Accelerating the path to "a-ha" moments and value with in-app onboarding

Webinar

Accelerating the path to "a-ha" moments and value with in-app onboarding

Best Practices

Article

Explore more in Product Analytics

An 8-step guide to conducting empathetic (and insightful) customer interviews

Article

An 8-step guide to conducting empathetic (and insightful) customer interviews

Design an ecommerce checkout experience that converts

Video

Design an ecommerce checkout experience that converts

Unprompted and unplugged | Panel discussion

Video

Unprompted and unplugged | Panel discussion

Setting up AI-powered Surveys for actionable insights

Webinar

Setting up AI-powered Surveys for actionable insights

Featured by Sprout Social

Emotional marketing with Innocent: Balancing humour, purpose and profit

Podcast Episode

Emotional marketing with Innocent: Balancing humour, purpose and profit