With the novel Coronavirus shaking the entire world, "social distancing", and "work from home" have become the words du jour. The impact that this pandemic has had on business has been widespread, with, hundreds of events, meetings and conferences shut down. While COVID-19 is a totally new threat in many ways, post-pandemic effects are probably quite predictable. Businesses will take a major revenue hit for a while, with many forced to make cost-cutting decisions. So while offline events may have been canceled, learning should continue- businesses need to upgrade their effectiveness to minimize the impact on customers and clients.