With the B2B eCommerce market expected to reach $18.97 trillion by 2028, we can say for sure that competition between B2B companies is going to be sky-rocketing.
Even today more than 3/4 of B2B customers are more likely to purchase from a website than from a sales representative, and they actually expect their B2B buying process to be no different from B2C digital experience. What a puzzle, right?
You know that every unsuccessful company has its own reason for failure, but successful B2B businesses have one thing in common: they understand a B2B customer journey and use top-notch digital tools to set themselves apart from competitors.
To build a seamless customer experience and simplify business transactions, it's crucial to find the best B2B eCommerce platform that takes advantage of essential B2B eCommerce features and meet the demands of online corporate buyers.
Below, you'll learn what top 15 B2B features will help to elevate your online store.