The World of CRM is Evolving, Are You?
Associated with
 Craig Charlton Craig Charlton
Clare Dorrian Clare Dorrian
Posted Dec 19, 2023 6 min read
The World of CRM is Evolving, Are You?

In order to get a pulse on the market, we spoke to industry peers to see where companies are at as we enter this new year and beyond. Our 2024 State of CRM Report surveyed more than 800 sales, marketing, service, and IT professionals and the results we found not only confirmed what we knew about the market but revealed more than we expected.

Below are a few key insights uncovered through our surveyed conversations with other industry leaders:

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