How SAP Concur Goes Beyond Customer Happiness
Associated with
Chandler Sopko Chandler Sopko
Ellie Wu Ellie Wu
8 min read
How SAP Concur Goes Beyond Customer Happiness

Ellie Wu, Senior Director, Customer Success (CS), at SAP Concur challenges her CS team to aim for more than just customer happiness. Read why she thinks settling for happiness is not aiming high enough.

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