42 ways to deliver bad customer service
42 ways to deliver bad customer service

The world is full of great advice on how to deliver an outstanding customer experience, but what if you don't want to deliver a great CX? What if your goal is to deliver bad customer service?

Based on our observations of some of the best and worst CX practices, my friends and I in the Oracle CX Sales and Service Cloud team complied a detailed list of 42 ways to deliver bad customer service. Read them below or watch our video.

More Ways to Read:
🧃 Summarize The key takeaways that can be read in under a minute
Sign up to unlock