Every day, millions of healthcare workers across our nation strive to achieve the goals of increasing the quality and decreasing the cost of care. These true American heroes inspire me every day to improve the financial and operational process impacting our network of healthcare providers, suppliers, physicians, and health plan members. As chief financial officer of Blue Shield of California, one of the largest health plan providers in our state, I'm proud to carry the flag for our mission of creating a healthcare system that's worthy of our family and friends, and sustainably affordable for everyone.