The presence of multiple channels in today's world has scattered the presence of students over multiple communication channels. It takes a lot of effort to drive engagement and responses from students. This is why it is a continuous struggle for educational institutions. This also hampers their educational operations, communications, and enrollment rates.

Educational institutions continue to look forward to improving their educational workflows and overcoming various challenges that restrict their growth.

If we talk about the young and busy student population, they tend to avoid calls and emails. That's where using Salesforce to send text messages is the most productive approach to connecting with a young and vibrant student community.

To back this statement, we have a real-life success story of an educational Institution to share with you.

In this blog, we will discuss how a higher education institution transformed its student engagement using 360 SMS.