The phrase "supply chain resilience" blossomed into widespread public consciousness amidst the global pandemic. As a society, we've dealt with rapid fluctuations in supply for items like toilet paper, hand sanitizer, the N-95 mask, and of course, the vaccine.

For those who work in Operations, however, the quest for greater organizational agility has always been critical and has relied heavily on cost optimization. To stay afloat, many businesses have had to dig deep to maximize cash on hand and re-route budget to meet critical needs.