Posted Mar 27, 2017
•
5 min read
Calculating the ROI of CRM - Workbooks CRM
Forrester analysts have written a report, Quantify the Value of CRM, which includes some advice you may find useful. Before you start, you may also want to read recommendations from analyst William Band addressing specific issues when it comes to calculating ROI – all of which will ultimately help you cut costs and boost sales.
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