ustomer support has become a critical component of business everywhere. Your support team should be responsive, knowledgeable about historic encounters with each customer, and effective at resolving each customer's issues.
The Looker for Customer Support Analytics allows the entire team to access customized and complex analysis that appropriately measures your unique support business. This provides support teams with the analysis they need to offer optimal support for their customers, improve support processes, and automatically share findings with other relevant teams to round out analysis of the customer journey.