Self-service portals can be incredibly helpful for your B2B business and customers. B2B self-service portals not only streamline business processes for your company but also empower your customers by giving them the access they need to help themselves.

The right e-commerce solution lets you create a comprehensive B2B self-service portal that enables your customers during every step of the purchasing process. In this blog, we'll show you how you can transform your customer care by using your B2B web store as a portal for customer self-service - without compromising on quality.