It's no secret that today's patients are no longer accepting the billing status quo.
If you sent your patient a paper bill now, it might go straight into the stack. And a phone call would probably go straight to voicemail. However, the medical industry-medical billing practices in particular-has fallen behind, and payment collection methods remain as clunky as ever. Meanwhile, other industries report vast revenue gains by communicating with customers using text messages-98% of which are read within two minutes.
As the healthcare landscape continues to evolve, providers need to adopt modern payment methods such as Podium Payments to keep up with the payment experience patients expect. Because it's not just about productivity and profit-it's about securing your future and providing your patients with the care they need.