Ever wonder how some companies seem to sail forward with their enterprise solution upgrades, migrations and extensions, smoothly dealing with the hiccups that come with all technology transitions? And why others grapple endlessly with one unexpected challenge after another? A word to the wise-one of the best resources for any technology-powered organization is an active customer user group. User groups remain a gold mine of insights, information and connections that help companies harness the power of their enterprise solutions to drive business returns more intelligently, quickly and successfully.