Marina is the SVP of North American Sales at ShipBob and has over 15 years of experience in sales. She joins our host Christina Brady to share what goes on behind-the-scenes of sales and CS, the difference between the two, and why they should work in tandem. She also explains how she uses past experiences to be successful in her current role and be a good leader. Marina and Christina discuss the importance of feedback, especially when employees give it to their superiors.