As the country waited for the results of the Democratic caucus in Iowa on Monday night, arguably one of the most widely-anticipated caucuses in recent history, it's become apparent that organizers were scrambling to deal with the failure of an app being used for the first time to collect the state's results.
Reports started to trickle in of users having problems with the app, and worse, those that gave up using the app had challenges reporting by phone-which was the intended backup plan.