Markies Monday: 3 Tips for Using Knowledge to Innovate and Elevate Your Customer Service
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Karen Rihs Karen Rihs
Markies Monday: 3 Tips for Using Knowledge to Innovate and Elevate Your Customer Service
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This year, the success of all of the finalists centered around transforming their business through effective knowledge management.

Let's look at a few of the best practices shared by the Thinker Award winner and finalists, using knowledge to improve and differentiate their customer service offering.

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