The Community Transportation Association of America (CTAA) is a national, nonprofit membership association serving members across the country. The organization began planning their annual meeting in early 2020. Scheduled for June, the impact of the global health crisis soon made the event an impossibility. Before their annual meeting, CTAA usually facilitates several days of intensive training and continuing education courses for certification. In order to faithfully serve their members during the crisis, CTAA decided to host a multi-day virtual training event entitled "FIT for Success - Fundamental Intensive Training" in lieu of their annual meeting.