What You Need to Know About Social Media - Even if You Don't Work in Marketing - Workbooks CRM
Posted Sep 13, 2012 4 min read
What You Need to Know About Social Media - Even if You Don't Work in Marketing - Workbooks CRM

Despite its initial function as a way for friends to socialise online, social media has quickly become an important way for businesses to communicate with their customers; and for those customers to tell businesses what they think about their products and the service they receive from them.

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