Associated with
Denys Linkov
6 min read
Improving Performance of Hybrid Intent + RAG Conversational AI Agents
A case study on opinionated decisions when launching products, balancing speed to build, accuracy and speed to iterate. In our case study today we'll cover:
1.The Hybrid Intent + RAG Architecture
2.Conversational agent tradeoffs
3.A customer support case study on iterating after release to improve performance by 14%
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