Associated with
Michaela Underdahl
Posted Nov 14, 2023
•
9 min read
The CRM Evolution: Top Trends to Watch in 2024
CRM trends in 2024 are continue to reshape customer engagement. Evolving from basic contact management, these platforms now seamlessly coordinate interactions across diverse digital channels, marking a pivotal shift in customer relationship management. Here's a comparative look at what distinguishes the CRM trends of 2024 from the past:
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