How Coronavirus Has Shifted Consumer Preferences and How Marketers Should Adjust
The unknown is whether those behaviors will stick. Human behavior is incredibly elastic after all. However, we at Oracle CX Marketing Consulting believe some consumer behaviors will stick because of the impact of health and safety concerns, stay-at-home orders, the shutdown of non-essential businesses, remote working, travel restrictions, social distancing, supply chain disruptions, and other aspects of the COVID-19 crisis.
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