How Game of Thrones Turns Customer Experience on Its Head With a Single Block of Ice
Associated with
Joey Coleman Joey Coleman
Dan Gingiss Dan Gingiss
Posted Oct 9, 2017 30 min read
How Game of Thrones Turns Customer Experience on Its Head With a Single Block of Ice

Two things can transform the experience of any customer: trust and superfans. Trust your customers, tell inside jokes to superfans, and you will be rewarded with repeat business.