Since the beginning of time, every aspect of human life has relied on searching for answers to questions we do not know. This process has led us to a time where technological advances mean the evolution of search can now be completed in milliseconds, providing us with a range of answers to choose from.
Our standards for search have rapidly changed with each technological advance. From text, to voice, to AI, the way we look for answers in our personal life has set expectation of what we believe should be readily available in the workplace as well.