Here are seven key stats to weave a delightful user experience:
Snap decision: 64% of your audience decide in mere seconds if you have the info they need
Three-click threshold: potential customers expect to find pricing details in just three clicks
6 UX annoyances: slow webpage loads, missing contact info, and other seemingly minor issues derail the customer journey
Second chances: personalized products and content entice some users to overlook usability issues
Mobile must-have: a whopping 99% of users deem a responsive, mobile-friendly website essential
Feedback loop: consumers want to provide feedback for the products and services they use
Final destination: those who shop around visit two to four sites before buying