Associated with
Anjali Lai
Jennifer Routhier Isabella
Posted Jul 29, 2020
•
3 min read
The Future Of Empowered Customers
What's not changing: the five key dimensions of customer empowerment. What is changing: empowered customers' desires. Dive deep into the shifting sands of consumer sentiment on this episode of What It Means, featuring Senior Analyst Anjali Lai.
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