In today's hyper-connected world, AI customer service has emerged as a critical differentiator for businesses seeking to distinguish themselves in competitive markets. As customer expectations continue to rise, businesses are increasingly turning to advanced technologies like Generative AI (GenAI) to deliver seamless and personalized support experiences. In this comprehensive guide, we'll explore how AI in customer support can revolutionize every aspect of the customer support journey, from inquiry resolution to relationship-building and beyond.