Why are visitors abandoning your website? Who are they? What do they think about your product? You can speculate endlessly about the answers to such questions-or you can get them by asking the actual people who visit your website every day.
All you need is an on-site survey-a simple yet extremely powerful voice-of-the-customer tool that helps you get direct, actionable feedback from your website visitors.
00:00:00 Intro
00:00:22 What is an on-site survey?
00:00:59 Five uses for on-site surveys
00:01:32 Exit intent surveys
00:02:00 Configuring exit intent surveys
00:02:18 Analyzing responses
00:02:36 Problem & solution example