Use an on site survey to find out why your cart abandonment rate is high
3 min read
Use an on site survey to find out why your cart abandonment rate is high

Why are visitors abandoning your website? Who are they? What do they think about your product? You can speculate endlessly about the answers to such questions-or you can get them by asking the actual people who visit your website every day.

All you need is an on-site survey-a simple yet extremely powerful voice-of-the-customer tool that helps you get direct, actionable feedback from your website visitors.

00:00:00 Intro
00:00:22 What is an on-site survey?
00:00:59 Five uses for on-site surveys
00:01:32 Exit intent surveys
00:02:00 Configuring exit intent surveys
00:02:18 Analyzing responses
00:02:36 Problem & solution example