Today's constituents expect 24/7 access to the self-serve, mobile-friendly
digital tools common in their everyday lives. Recent executive orders,
mandates and legislation are codifying the changes needed to permanently
bring seamless customer experiences to government agencies.
With an expanded focus on creating better customer experiences, now's
the time for federal, state and local government agencies to bring customer
satisfaction to the forefront. Streamlining processes with modern technology
at federal, state and local agencies will positively impact constituents
accessing government services.