Associated with
Jason M. Lemkin
Lauren Heartsill Dowdle
Posted May 31, 2018
•
6 min read
4 Ways to Measure Customer Success
Things seem to be going pretty well. You've been adding social followers, getting good reviews, and feeling positive about business overall. All signs point to some killer customer success, right? Maybe. Or maybe not. The only way to really know is if you're measuring it.
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