Tri-Counties Regional Center Overcomes Bureaucracy to Implement a Digital Transformation Strategy using the DocuSign API
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Tri-Counties Regional Center Overcomes Bureaucracy to Implement a Digital Transformation Strategy using the DocuSign API

Tri-Counties Regional Center (TCRC) provides support and services for individuals with developmental disabilities living in
three counties of California: San Luis Obispo, Santa Barbara, and Ventura Counties. TCRC's services are essential to those with disabilities so that they may live full and safe lives as independent members of the community.
Being a government agency, TCRC requires much paperwork namely a Medicaid application/certification/recertification/performance monitoring process quarterly and every year for each of the approximately 5,000 people in the program. In fact, some of the participants are not physically able to sign their name using traditional paper methods, but can certainly use DocuSign with its leading accessibility features – to electronically sign
documents.
After selecting DocuSign, Box, and Canon as key business partners, Tri-Counties Regional Center found it could dramatically increase productivity, spend more time with families-in-need, and save more than 200,000 pages of paper in the process (in only 24 months) – and this is just the beginning.