How Brands Use SMS to Converse and Convert
Associated with
2 min read
How Brands Use SMS to Converse and Convert

Imagine sending texts that actually get people talking. Texts so engaging that you have to give your customer support team a heads up before a campaign goes out, because you know so many responses are going to come in.

Well, those are exactly the kinds of texts we discussed with Super Coffee, Kizik, and Lomi during our latest merchant-led webinar.

It's likely that in the not-so-distant future, our phone inboxes will end up with a promotions tab, similar to email. So, how are you going to make sure your brand doesn't end up in a junk folder? By staying engaged!

Watch the full recap below or skip ahead to read a quick summary of what we learned.