When scheduling a mobile workforce, companies can encounter various obstacles while trying to get their field resources on site quickly and efficiently. They can be hindered by traffic, different driving styles, weather, and inaccurate route information. The resulting delays or cancellations can greatly impact a customer's experience with your brand.
Thanks to cloud-based and mobile technologies, companies can leverage innovations like artificial intelligence (AI), machine learning, and predictive learning to ensure that customers can predict a mobile resource's arrival within minutes.