What's in Your Wallet? How to Improve Digital Payment Experiences | UserTesting Blog
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Jennifer DeRome Jennifer DeRome
6 min read
What's in Your Wallet? How to Improve Digital Payment Experiences | UserTesting Blog

What's in your wallet? If you're like many Americans, there probably isn't a lot of cash-if you carry a wallet at all. According to a survey by U.S. Bank, over half of Americans surveyed only carried cash half the times they went out-and when they did bring their greenbacks, half kept only $20 or less in their wallets. With the rise of fintechs like mobile payment apps and digital wallets, consumers are relying less on cash and more on digital payment options.

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