The Problem with Proactive Documentation: Flipping the Script With KCS and Guru
Associated with
Yael McCue
6 min read
The Problem with Proactive Documentation: Flipping the Script With KCS and Guru
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Knowledge-Centered Service (KCS) encourages everyone who solves problems to document how they solve those problems in the moment that they solve them. Read how Guru empowers KCS best practices through knowledge management.

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