Darin Dawson wants to rehumanize communication. And the planet. "I just think people are better face to face." Today, almost all of us rely on email, texting, message boards, and other faceless methods to get our work done. Unfortunately, these messages lack the body language, vocal signals, and human connection that we rely on to fill the communication gaps. And emojis can't cut it. Darin Dawson, President and Co-Founder of BombBomb, which makes it easy to record, send, and track video emails within familiar systems like Gmail, Outlook, Salesforce, Zendesk, a web app, mobile apps, and other tools you already use, has built a career on this idea. In my 25-year career, I've not worked with any other professional than Darin. We met at the local NBC television station here in Colorado Springs (I ran marketing, he ran internet sales). Five years later, I joined him and cofounder Conor McCluskey on a very young and very small BombBomb team. I dropped into his office for this conversation for The Customer Experience Podcast. Below are some of his ideas on rehumanizing business communication and the world. Rehumanizing the Planet with Darin Dawson You can listen to The Customer Experience ...