Associated with
Melissa Garner
What is a call queue?
When customers reach out to your call center, they get directed to the next available customer service agent. But sometimes the number of inbound calls exceeds the number of available representatives.
More Ways to Read:
🧃
Summarize
--
The key takeaways that can be read in under a minute
Sign up to unlock
Worth the squeeze
Get access to the condensed version of this piece, and every other article on The Juice, and so much more.
Start a free account on The Juice and we'll send you weekly emails sharing which podcasts, blogs, guides,
etc. are trending with other marketing or sales pros. We call it the Top 5!
Other content from
CallRail
Featured by agorapulse
![[Virtual Event] Agency Summit: Pinterest Edition](https://main-app-production-public.s3.amazonaws.com/smndyuefye9mt6ivj756hbj1er32 "[Virtual Event] Agency Summit: Pinterest Edition")
