Associated with
Eraj Siddiqui
Yael McCue
8 min read
Customers Are Coworkers: What CX Can Learn From HR
We've all heard the phrase 'internal customers' to describe working cohesively with our coworkers, but what if we flip that and think of customers as 'external coworkers?' Check out three ways customer experience (CX) leaders can draw from HR by treating
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