As Salesforce native apps work only with Salesforce, you do not need to look for a versatile app and spend much time finding the one for you. But in the case of the non-native app, you need to consider the versatility factor to get it integrated with your CRM. It might cost you time and effort. The automated upgradeability and comprehensive security that come with these apps make them worthwhile to get a seamless experience with your Salesforce CRM.