Associated with
Niraj Kapur
Posted Sep 5, 2023
•
14 min read
What Is Upselling? It's Not the Sales Tactic You Think It Is
Most of the advice I've heard about upselling is about making the sale. That's a big mistake. Instead of being hyper-focused on numbers, the best sellers think about what value and solutions they can deliver to their customers. When that happens, the opportunity to upsell flows naturally.
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